How to Lodge a CTP Claim in NSW

How to Lodge a CTP Claim in NSW

To lodge a CTP (Compulsory Third Party) claim in NSW, which covers personal injury compensation for motor vehicle accidents, you can follow these general steps:

1. Gather information: Collect all relevant details related to the accident, including the date, time, location, and the parties involved (names, addresses, vehicle registration details, etc.). Obtain the police event number if the accident was reported to the authorities.
2. Seek medical attention: Obtain medical treatment for your injuries and ensure you have appropriate documentation of the diagnosis, treatment received, and any ongoing medical needs. These records will be crucial for your claim.
3. Notify the insurer: Contact the CTP insurer of the vehicle at fault as soon as possible to notify them of the accident and your intent to make a claim. You can find the insurer’s details on the Green Slip or by using the Motor Accidents Authority’s CTP Insurer Lookup tool.
4. Complete the claim form: Obtain a CTP claim form from the CTP insurer or their website. Fill out the form accurately and provide all necessary details regarding the accident, injuries sustained, and any other relevant information requested.
5. Attach supporting documents: Include all supporting documentation, such as medical reports, hospital records, receipts for medical expenses, and any other evidence that supports your claim.
6. Submit the claim: Submit the completed claim form and supporting documents to the CTP insurer. Ensure you keep copies of all documents for your records.
7. Follow up with the insurer: After submitting the claim, the insurer will assess your claim and may request additional information or conduct investigations. Stay in touch with the insurer and respond promptly to any requests for further documentation or information.
8. Seek legal advice if needed: If you encounter difficulties during the claims process or require guidance, you may consider consulting with a personal injury lawyer who specializes in motor vehicle accidents and CTP claims.

Remember, the process may vary slightly depending on the specific CTP insurer and circumstances of the accident. It is advisable to consult the specific insurer’s guidelines or seek legal advice for detailed information regarding the claims process.

Physiotherapy Services for CTP Claims:

We provide mobile Physio services for WorkCover and CTP claims in Parramatta and surrounding suburbs. Before we can start providing you with treatment, one of our team members will speak to you regarding your injury to see if we are the best fit for your recovery. We also need to seek approval from your case manager before we can provide your with Physiotherapy services at home or work.

What you need:

• Motor Vehicle Accident: CTP claim number
  • Contact us if you need guidance on how to lodge a claim if you were injured at work or in a car accident

Other documents which will assist us in providing treatment:

• GP or Specialist referral
• Certificate of Capacity (Issued by your GP)
• If you have been to a hospital – Hospital Discharge Summary
• X-ray and scan results – if you have them
• Any recent updates from your specialist (if you are seeing one)

Other people we would like to speak with to assist you with Physiotherapy treatment:

• Case manager from the insurance company
• Rehabilitation Consultant
• Your GP or specialist
• Your employer

What can we offer you:

• Our goal is to assist you to get back to your pre injury levels.
• We will work with you to assist you with your goals, what ever they may be
• Most importantly, as our patient, you are going to be in the center of the decision making process
• Be it when you receiving treatment or if you are returning to work
• We are here to provide you with the most efficient and accurate Physiotherapy knowledge to assist your recovery

Service Area:

• Parramatta, Sydney and surrounding suburbs

Contact Us:

Do you need assistance with your injury? Experienced Physiotherapists with essential knowledge. You can call us anytime to have a confidential discussion with our expert Physiotherapists. For more information on how we can further assist you, please call our clinic number on 0479 080 800  or send us an email on [email protected] for further details. Our Physiotherapists are Medicare, NDIS and Work Cover approved, specialising in injury management and rehabilitation to get you back on track.

Book an appointment

Work injury Treatment

Car Accident Physiotherapy

Physiotherapy After A Car Accident

Motor Vehicle Accident Claims

Workplace Injury and Rehabilitation

Workplace Accidents

Work injury Treatment

Injury Case Management

Motor Vehicle Accident Physiotherapy Sydney

Motor Vehicle Accident Physiotherapy Sydney – Mobile Service

We provide mobile Physio services for CTP claims in Parramatta and surrounding suburbs.
Before we can start providing you with treatment, one of our team members will speak to you regarding your injury to see if we are the best fit for your recovery. We also need to seek approval from your case manager before we can provide your with Physiotherapy services at home or work.

What you need:

• CTP claim number
• Contact us if you need guidance on how to lodge a CTP claim if you were injured at work or in a car accident

Other documents which will assist us in providing treatment:

• GP or Specialist referral
• Certificate of Capacity (Issued by your GP)
• If you have been to a hospital – Hospital Discharge Summary
• X-ray and scan results – if you have them
• Any recent updates from your specialist (if you are seeing one)

Other people we would like to speak with to assist you with Physiotherapy treatment:

• Case manager from the insurance company
• Rehabilitation Consultant
• Your GP or specialist
• Your employer

Lodging a CTP Claim:

Eligibility:

If you have been injured in a motor vehicle accident (pedestrians, cyclists, cars, motor bikes and trucks involved in an accident with another motor vehicle) and are experiencing symptoms, you are eligible to lodge a CTP claim.

What will CTP insurance cover?

• Any reasonable medical and rehabilitation costs
• The CTP insurer will generally cover most, if not all medical expenses associated with the incident.
• With that said, prior approval is necessary for most services, including Physiotherapy.
• Items can only be claimed in this way if they are recommended by your health professional.
• The CTP insurer, in order to have them covered, and have no out-of-pocket expense, must pre approve any scans or other treatment received.

How to lodge a CTP claim:

• Report incident to Police – Ask for an event number
• Visit your GP – Ask for a “Certificate of Fitness”
  • This is a form your GP will fill out which will outline your injury details
• Lodge the documents with your CTP Insurer

What can we offer you:

• We provide a specialized treatment service for CTP insurance claims
• Not only do we provide you with treatment, but we will also guide you every step of the way
• We will also refer you on to other health professionals and specialists
• Our goal is to assist you to get back to your pre injury levels.
• We will work with you to assist you with your goals, what ever they may be
• Most importantly, as our patient, you are going to be in the center of the decision making process
• Be it when you receiving treatment or if you are returning to work
• We are here to provide you with the most efficient and accurate Physiotherapy knowledge to assist your recovery

Conditions we deal with:

• We treat all muscle and bone related injuries including but not limited to:
• Injury to lower, middle and/or upper back
  • e.g. from a side impact accident, or if the accident occurred while your body is rotated
• Lower limbs including hip, knee or ankle injuries
  • e.g. injury from the impact of the car stopping suddenly with your foot on the brake
• Neck and whiplash related injuries
  • e.g. from a nose-to-tail accident, or side-impact accident
• Upper limbs including shoulder, elbow, wrist and hand injuries
• Headache, and headache related symptoms
  • e.g. post-concussion syndrome, cervicogenic headaches, or migraines
• Post surgery rehabilitation

Service Area:

• Parramatta and surrounding suburbs

Contact Us:

Do you need assistance with your injury? Experienced Physiotherapists with essential knowledge. You can call us anytime to have a confidential discussion with our expert Physiotherapists. For more information on how we can further assist you, please call our clinic number on 0479 080 800  or send us an email on [email protected] for further details. Our Physiotherapists are Medicare, NDIS, DVA and Work Cover approved, specialising in injury management and rehabilitation to get you back on track.

Book an appointment

Work injury Treatment

Car Accident Physiotherapy

Physiotherapy After A Car Accident

Motor Vehicle Accident Claims

Workplace Injury and Rehabilitation

Workplace Accidents

Injury Case Management